Frequently asked questions
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What type of vehicle is suitable?
For our off road tours, any 4WD that has reasonable ground clearance and a high/low transfer case. All wheel drive vehicles are suitable for our on road tours only.
What sort of camper or caravan is suitable?
For our off road tours, we only allow heavy duty off road camper trailers or caravans. All caravans or camper trailers must be in a roadworthy condition.
We have never been four wheel driving before, does this matter?
Your guide is a qualified 4wd and heavy vehicle trainer, so is well equipped to guide you with some basic skills. So if you are new to 4 wheel driving, you can be confident that your experience will be an enjoyable one with some new skills learnt.
Do I need to modify my vehicle?
No, however we require you to have a UHF radio for communication. This could either be hard wired into your vehicle or a hand held will suffice. (If you go the hand held option, you will need some way to recharge it.) For our off road tours, we do suggest a quality set of springs and shock absorbers, as well as all terrain tyres. We recommend that your tyres have at least 50% tread.
How long do we drive each day?
We try not to travel more than 250 – 300km each day. We usually discuss the day’s events at our morning briefing sessions before departure. We are normally on the road by 9.00am each morning and stop for lunch between 12pm-1pm. We stop at all points of interest throughout the day and try to set up camp well before sunset.
If our vehicle breaks down on the tour what happens?
We will do our best to get you going again but if we can’t, we will get you to where your vehicle can be repaired or arrange to have it recovered. We strongly recommend you have top cover with your state motoring association.
What if I fall ill?
We are equipped with a Satellite Telephone as well as a PLB (extreme emergency only). We are first aid certified and also carry a first aid kit in case the need arises. If you require regular medicines (diabetes etc) be sure to have a sufficient supply.
Are children welcome?
Most definitely. Children can learn a great deal about the environment, flora and fauna, as well as a bit of history. All children are given a travel pack for the trip.
What about pets?
No, we do not allow pets on any tours.
Do we pay for lots of extras?
Our tours include many extras as stated on the information pages for each tour. These include cave tours, mine tours, museum tours and several dinners. However any fishing charters, ferry charges, boat trips, or any other elected trips or tours are done at your own expense. All the camping costs and National Parks permits are paid by us on every one of our tours.
What are our camping facilities?
Our tours provide a mixture of Caravan Parks, Campgrounds and Bush Camps.
Every bush camp has a cooking fire and bbq plate available.
We also have a fully decked out BBQ trailer that is available for you to use for dinner only.
How do we know what to pack?
When we receive your booking form and payment, a Welcome Pack with all the information you will need will be sent to you. It will contain lists of suggested food items, suggested spare parts, maps, camping requirements, hints on packing etc. Most people take far too much gear, so pack wisely.
How do I book a tour?
Please proceed to the Bookings page on our website, and complete the Booking Form. Then you simply hit the Submit button and it will then be automatically emailed to us. It’s that simple.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!
Reach Out for Your Next Adventure
1300 824 256
info@bigskytagalongtours.com
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